UC ID Failure For Claimants

28 Days in the News

Moderator: Founders

Forum rules
When adding items from the News media please link to the article rather than post the article here.

If you must post an article please add a link to the original item.

This Forum Auto Deletes Topics After 28 Days
Post Reply
User avatar
Site Admin
Site Admin
Posts: 1031
Joined: Thu Jun 04, 2015 6:45 am
Location: Central England
Has thanked: 210 times
Been thanked: 100 times

UC ID Failure For Claimants

Post by Tobias » Sun Mar 10, 2019 8:42 pm

Universal Credit claimants blocked from benefits by massive failure in official ID system
Verification service dubbed a failure as two thirds of UC claimants find they can't prove who they are in order to apply
Universal Credit claimants have been blocked from claiming the benefit because they are unable to prove their identity, a report has shown.

A new investigation by The National Audit Office (NAO) found two thirds of people had been locked out of Universal Credit claims because of ID issues.

The Government runs a digital programme called Verify - but the NAO has dubbed it a failure.

People sign up for Verify to prove their identities, so they can securely access online Government services, mostly during claims for Universal Credit .

Others sign up for reasons such as to claim a tax refund or renew a driving licence.

The NAO report found Verify’s performance has "consistently been below the standards initially set, and take-up among the public and departments has been much lower than expected."

Read Full Article

Post Reply